az faqs
- Can I switch to a different class?
- Do I have to report my class completion to the court?
- Do I still have to pay a fine?
- Do you offer an online course?
- Do you offer classes in Spanish?
- How do I cancel a class?
- How do I pay for class?
- How long is the class?
- How often can I attend Defensive Driving Class?
- Is Defensive Driving School the same thing as Traffic Survival School?
- What do I need in order to register for class?
- What do I need to bring to the class?
- What is the fee to attend defensive driving?
- What should I do if I need an extension?
- What’s the difference between a CDL (commercial driver’s license) and an operator’s license?
- Where do you hold classes?
- Why are some violations not eligible?
- Why do I have to arrive 30 minutes early?
- Why should I select the defensive driving diversion program instead of paying the fine?
- Can I switch to a different class?
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Yes please call our office between 8am and 5pm Monday thru Friday to reschedule your class. Please note there is a $12 rescheduling fee. Remember, the State of Arizona requires the defensive driving course be completed at least seven (7) days prior to your court date.
- Do I have to report my class completion to the court?
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No, once you complete the class NTSI reports it to the court on your behalf; unless the court has made a special request for you to submit your certificate of completion.
- Do I still have to pay a fine?
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No, by selecting the defensive driving diversion program, you are not required to pay an additional fee for that specific violation. Please note defensive driving can only be used for one violation within a 24 month period. If you have multiple violations on the citation, they will need to be handled accordingly.
- Do you offer an online course?
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Yes! We offer both online and classroom Defensive Driving Courses in English or Spanish.
- Do you offer classes in Spanish?
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Yes. We do offer Spanish classes at various locations.
- How do I cancel a class?
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Please call our office between 8am and 5pm Monday thru Friday to cancel a class.
- How do I pay for class?
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We have many options for payment. You may either pay in advance with a credit/debit card or bring a money order the day of the class. Please note, we DO NOT take personal checks nor are we able to process credit cards the day of the class.
- How long is the class?
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Instruction time is 4 ½ hours, not including any breaks so classes will be between 4 ½ and 5 hours.
- How often can I attend Defensive Driving Class?
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You may attend a defensive driving school class once every two (2) years. The two (2) years is calculated from violation date to violation date. For example if you received a violation 3/15/2007, you will be eligible again for a violation occuring on or after 3/15/2009.
- Is Defensive Driving School the same thing as Traffic Survival School?
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No. Defensive driving is 4.5 hours and is regulated by the AZ Supreme Court for citation dismissal. Traffic Survival School is 8 hours long and is regulated by the MVD. Participants receive a letter from MVD ordering them to take Traffic Survival School, Courts rarely order someone to complete Traffic Survival School unless it is part of a plea agreement.
- What do I need in order to register for class?
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Specific information is needed from both your driver’s license and your citation to register for the class.
- What do I need to bring to the class?
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Bring your driver’s license, citation, extension or court paperwork (if applicable), payment in a form of money order or cashier’s check (or proof of prepayment by credit card), and a pen.
- What is the fee to attend defensive driving?
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The cost varies depending on the court that issued your citation. Each court decides on their fee. To locate your cost, please click http://ntsi.com/arizona-old/arizona-court-prices/
- What should I do if I need an extension?
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Please contact the court directly. Note: Certain courts provide a school continuance when you register at least 7 days prior to the court date. Please contact our office for more information.
- What’s the difference between a CDL (commercial driver’s license) and an operator’s license?
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A CDL is for professional drivers (truck drivers, bus drivers, etc). If you hold a CDL license at the time you received the citation, regardless of whether you were operating a commercial vehicle, you are not eligible to attend defensive driving school.
- Where do you hold classes?
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Throughout Phoenix, Mesa, Scottsdale, Glendale, Chandler, Tucson, Yuma,Nogales, Douglas, and Sierra Vista. Please click http://ntsi.com/arizona-old/az-schedule/ for a complete list of class locations.
- Why are some violations not eligible?
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Only civil moving violations are eligible. DUI, seatbelt, no insurance and no registration violations are not moving violations, so they are not eligible. For a complete list of eligible violations, please click: http://ntsi.com/arizona-old/eligible-violations/
- Why do I have to arrive 30 minutes early?
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We ask you to arrive 30 minutes prior to start of the class so everyone may be registered and start the class on time.
- Why should I select the defensive driving diversion program instead of paying the fine?
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There are several advantages to attending a defensive driving class. By taking the class, you avoid any points showing on your driving record. As a result, your vehicle insurance rates will not be affected.
