ny faqs
- Can I take the course for insurance purposes and point reduction or is it one or the other?
- Do I have to take the defensive driving online course all at once?
- Do you offer the 5-hour pre-licensing class?
- How long does it take for my information to be submitted to the DMV?
- How long does it take to receive my certificate in the mail? Can it be emailed or faxed?
- How long is the certificate good for in order to receive the insurance discount?
- How many points are reduced on my driving record?
- If I receive a ticket in New York State but I have an out of state drivers license, what do I need to do in order to have the points on my license reduced?
- If I took the course and then received a ticket, can I take the course again before the 3 years is up?
- Why am I not able to move onto the next module after completing the quiz? The next button is not highlighted.
- Can I take the course for insurance purposes and point reduction or is it one or the other?
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You can take the course for both insurance purposes and point reduction or one or the other.
- Do I have to take the defensive driving online course all at once?
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No, you have up to 30 days to complete the course.
- Do you offer the 5-hour pre-licensing class?
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No, we offer the 6-hour defensive driving course.
- How long does it take for my information to be submitted to the DMV?
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It takes up to 60 days for the information to appear on your abstract.
- How long does it take to receive my certificate in the mail? Can it be emailed or faxed?
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Course that is taken in a classroom it takes 4 to 6 weeks. Course that is taken online it takes 7 to 10 business days. The certificate is printed on watermark paper and therefore cannot be emailed or faxed.
WA – OR – ID – AZ – NY – NJ – CT - How long is the certificate good for in order to receive the insurance discount?
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Your certificate is good for 3 years.
- How many points are reduced on my driving record?
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Up to 4 points on your driving record are reduced.
- If I receive a ticket in New York State but I have an out of state drivers license, what do I need to do in order to have the points on my license reduced?
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In order for the points to be reduced on your driver’s license, you will need to contact the NY DMV and ask for a temporary 9-digit number. When you take the course and are asked for your driver’s license you need to enter the temporary number in order to receive credit for taking the course and there by have your points reduced.
- If I took the course and then received a ticket, can I take the course again before the 3 years is up?
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If you took the course the first time for insurance purposes only, you may take the course at any time after paying your ticket. However, if the first time you took it was for point reduction, then you need to wait 18 months in order to take the course again.
- Why am I not able to move onto the next module after completing the quiz? The next button is not highlighted.
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Each module is timed; therefore, you need to allow the time to run out before you can advance to the next module. The time count down is located in the top right hand corner. Once the time has run out the next button will be highlighted for you to press and advance to the next module.



