Contact Information
For all general fleet questions, please call 800-588-6874 x1080.
NTSI Fleet Customers
Thank you for your business!
Sales
Jill Sullivan
jsullivan@ntsi.com
800-588-6874 x1000
Admin Support
Fleet Team
fleet@ntsi.com
800-588-6874 x1080
Ordering Materials
Rachel Hunter
rhunter@ntsi.com
800-588-6874 x1009
FAQs
Who do I reach out to if I have a question about the training class after it has ended?
You are welcome to reach out to your instructor directly with their contact information given to you during the training session. Otherwise, please contact fleet@ntsi.com and someone will be glad to assist in answering your questions.
What to do if I want to take the class again as a refresher?
If you are interested in taking NTSI Safer Driver for a second time, please reach out to your manager who can set up a training class with NTSI.
What to do if I lose my Participant Guide?
If you lose your Participant Guide after a training has commenced, please reach out to fleet@ntsi.com and we can discuss getting you a new one to refer back to.
I am a NTSI certified trainer, how do I get materials for a class?
If you would like to order Participant Guides & Certificates for your class, please contact fleet@ntsi.com and someone will be glad to assist you.
I am a NTSI certified trainer and I misplaced my materials, what do I do?
If you are in need of a new Facilitator Guide or Supplemental Materials to hold your class, please contact fleet@ntsi.com and someone will be glad to assist you.
I am a NTSI certified trainer and I have a question about the material, who do I contact?
You are welcome to reach out to the NTSI instructor you had worked with directly, or, you may contact fleet@ntsi.com and someone will be glad to assist you.
What do I turn into my personal insurance provider for a possible discount?
At the end of your SAFER Driver course, you will be given a Certificate of Completion with a perforated end. You may take the smaller portion of the Certificate to your personal insurance provider for a possible discount.
What to do if…
Urgent Situations
What to do if the NTSI instructor is late?
If the NTSI instructor is running late and you were not made aware of this by your manager, please reach out to 800-588-6874 x1080 and someone will be able to assist you.
What to do if I cannot attend the training at the last minute?
If you cannot attend the training at the last minute, please contact your manager as soon as possible. They will then inform NTSI and get you rescheduled for a later date.
What to do if I am running late to a training site?
If you are running late to a training site, please call 800-588-6874 x1080 and let the NTSI administration know. They will then alert your instructor.
What to do if there is an issue with the vehicle/site?
If there is an issue with the training site or vehicle at the time of training, please work with your NTSI instructor to come up with a solution. That may be adjusting the training location, or renting a similar vehicle. If there is nothing that can be done, your manager will work with NTSI to reschedule the training.