Arizona Defensive Driving School

Fast and easy, our course is proven to reduce future traffic violations. Over 50,000 satisfied customers and counting!

  • Dismiss a ticket
  • Satisfy a court order
  • Avoid points on your Driver’s License
  • Satisfy a Motor Vehicle Department requirement

Defensive Driving School


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Arizona Defensive Driving School

Why take Defensive Driving School?

  • Your citation will be dismissed and not sent to the MVD.
  • No points will be assessed on your Motor Vehicle Record (for certain violations).
  • Avoid increased insurance rates.
  • Satisfies the requirements set 
forth by the Arizona Supreme Court


  • 40 years of experience satisfying customers like you
  • Classroom and online options – you choose what works best for you
  • Online courses are mobile and tablet friendly – take your course on the go, or on the couch.
  • Secure payment through top tier encryption and cyber security
  • Our courses have proven to reduce the recidivism and make roads safer for you and your family


  • The Arizona Defensive Driving Program four and a half hour course must be completed at least seven days prior to your court date in order for dismissal of your citation
  • The Arizona Defensive Driving Program may only be taken once every 12 months from the day of your citation
  • Prior to accessing the online Defensive Driving class you must:
    • Provide a legible copy of your citation and government issued ID to be reviewed by our staff
    • Payment must also be made in full prior to program activation

The Administrative Office of the Courts (AOC) and NTSI require the following:

Audio Read-Along

NTSI’s Arizona Defensive Driving course has an optional audio read-along built into the course. If you would rather sit back and listen to the course instead of reading, then the Audio Read-Along option is perfect for you. Select the Audio Read-Along checkbox when you’re checking out to enable this feature for your course.

Want to see it in action? Watch this screen recording of the Audio Read-Along feature below.

You may not take take the the Arizona Defensive Driving Program for your citation if:

  • Citation occurred while operating a commercial vehicle
  • You committed a criminal violation, excepting with prior permission from the court
  • The citation involved a traffic crash which resulted in serious injury or death
  • Juveniles must obtain special permission from the court to attend a classroom or take the online Defensive Driving program



If you must cancel your Defensive Driving class, you must do so within three days from the date of registration in order to qualify for a full refund. After the third day, you will only receive a partial refund. If you start the online Defensive Driving class and request a refund, you will only be entitled to a partial refund. Should you decide not to take the online Defensive Driving class, you will be eligible for a live Defensive Driving class at no additional cost. We reserve the right to charge a $10 processing fee when returning funds to the card you use to pay for this program. If after attending a defensive driving class, it is determined that you are ineligible, a refund will not be provided.


If you have more questions check out our FAQ’s
Or contact the AOC at:
Phone: (888)334-5565
Email: [email protected]

NTSI is certified under the Arizona Supreme Court Defensive Driving Program
Phone: (800) 726-6874
Email: [email protected]
Fax: (480) 546-4666

* — Plus additional state and court fees.
** — The program must be completed at least 7 days before your court deadline date.

Frequently Asked Questions

Can I switch to a different class?

Yes. Please call our office between 5am PST to 5pm PST Monday thru Friday to reschedule your class. Remember, the state of Arizona requires the defensive driving course to be completed at least seven (7) days prior to your court date.

Do I have to report my class completion to the court?

No, once you complete the class NTSI reports it to the court on your behalf; unless the court has made a special request for you to submit your certificate of completion.

Do I still have to pay a fine?

No, by selecting the defensive driving diversion program, you are not required to pay an additional fee for that specific violation. Please note defensive driving can only be used for one violation within a 12 month period. If you have multiple violations on the citation, they will need to be handled accordingly.

Do you offer an online course?

Yes! NTSI offers Defensive Driving School online in both English and Spanish.

How do I cancel a class?

Please call NTSI at 1 800-726-6874 Monday through Friday from 5am PST to 5pm PST to cancel or reschedule a class.

How do I pay for a class?

We have many options for payment. You may either pay in advance with a credit/debit card or bring a money order the day of the class. Please note, we DO NOT take personal checks nor are we able to process credit cards the day of the class.

How long is the class?

Instruction time is 4 ½ hours, not including any breaks so classes will be between 4 ½ and 5 hours.

How often can I attend Defensive Driving class?

You may attend a defensive driving school class once every 12 months (1 year). The year is calculated from violation date to violation date. For example, if you received a violation on 2/5/2015, you are eligible for a violation occurring on or after 2/5/2016.

Is Defensive Driving School the same as Traffic Survival School?

No. Defensive driving is 4 ½ hours and is regulated by the Arizona Supreme Court for citation dismissal. Traffic Survival School is 8 hours long and is regulated by the MVD. Participants receive a letter from MVD ordering them to take Traffic Survival School, Courts rarely order someone to complete Traffic Survival School unless it is part of a plea agreement.

What do I need in order to register for a class?

Specific information is needed from both your driver’s license and your citation to register for the class.

What do I need to bring to the class?

Bring your driver’s license, citation, extension or court paperwork (if applicable), payment in a form of money order or cashier’s check (or proof of prepayment by credit card), and a pen.

What is the fee to attend Defensive Driving School?

The cost varies depending on the court that issued your citation. Each court decides on their fee. To locate your cost, you can use the cost calculator or look it up.

What should I do if I need an extension?

Please contact the court directly. Note: Certain courts provide a school continuance when you register at least 7 days prior to the court date. Please contact our office for more information.

Where do you hold classes?

To view our classroom locations, please check our registration page. You’ll be presented with a full list of open classes that can be filtered by city.

Why are some violations not eligible?

Only civil moving violations are eligible. DUI, seatbelt, no insurance and no registration violations are not moving violations, so they are not eligible. For a complete list of eligible violations, please click:

Why do I have to arrive 30 minutes early?

We ask you to arrive 30 minutes prior to the start of class so everyone may be registered and start class on time.

Once I submit a copy of my driver’s license and citation, how long will it take to activate my online course?

Typically these requests are processed within the hour during business hours.

Why should I select the defensive driving program instead of paying the fine?

There are several advantages to attending a defensive driving class. By taking the class, you avoid any points showing on your record. As a result, your vehicle insurance rates will not be affected.